Customer Care Associate position: EcoVadis is looking for a Customer Care Associate to take ownership of our customers' experience and provide high touch assistance to their questions and concerns. You are a trusted advisor and have the power to influence by being the eyes, ears, and voice of our company. You are on the front lines of the EcoVadis mission!
Responsibilities - Conduct internet research to clarify and validate companies' registered information such as legal entity, their business activity and scope of operations.
- Input such information of companies of various sizes, industries and general locations, into EcoVadis suppliers' database using country company registers and online databases.
- Contribute to the development and enhancement of the qualification process.
- Participate in collaborative initiatives with other teams within the organization, such as Supplier Engagement (support, live news research and engagement by ph...