Kitson Associates is pleased to share a fantastic opportunity for a confident Customer Care Coordinator to join a successful developer based in Birmingham.
This role plays a key part in ensuring customers feel supported and valued from the moment they move into their new homes.
What’s in it for you?
- You’ll be part of a small, supportive team that really looks out for each other
- Fantastic office location
- Competitive salary and benefits
What you’ll be doing:
- Acting as the first point of contact for customers after legal completion
- Coordinating with contractors and site teams to resolve customer queries efficiently
- Ensuring materials and labour are arranged before work begins
- Personally checking in with customers post-move-in to ensure satisfaction
- Producing accurate and timely documentation for all customer care activities