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🥝 Customer Care, Guide

Trek Bikes | Waterloo, United States | Posted June 06, 2026

Job Description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!


Job Description

Job Description






Join Our Team as a Customer Care Guide at Trek!

Are you passionate about bicycles, hospitality, and customer service? Do you thrive on building lasting relationships and delivering top-notch support? If so, Trek wants you on our team!


As a Customer Care Guide, you’ll be the vital link between Trek and our independent bicycle dealer customers. Your role will be to enhance our Customer Care department with your exceptional communication...

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