Description
Robert Half is seeking a friendly, detail-oriented Customer Service Representative to join a local and growing team. In this role, you will serve as the primary point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. The ideal candidate is a strong communicator who enjoys problem-solving and thrives in a fast-paced environment.


Key Responsibilities

+ Respond to customer inquiries via phone, email, chat, or in person

+ Resolve customer issues efficiently and professionally

+ Process orders, returns, exchanges, and account updates

+ Document customer interactions accurately in CRM or internal systems

+ Escalate complex concerns to the appropriate department when needed

+ Provide product, service, and policy information to customers

+ Follow up on open issues to ensure timely resolution

+ Maintain a ...