Customer Care Representative - Financial & Banking Associate.

On-site - Cebu 3-5 Yrs Exp Diploma Full-time

Job Description

• Provide exceptional customer service to clients in the financial and banking sector.
• Assist customers with inquiries regarding their accounts, transactions, and banking products.
• Resolve customer complaints efficiently and effectively, adhering to company policies.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 3-5 years of customer service experience, preferably in the financial or banking industry.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Skill...