Customer Care Representative

Location: On-site in Las Vegas, NV 89115
Employment Type: Full-Time | Non-Exempt
Pay: $16.00 to $18.00 per hour, based on experience
Schedule: Monday to Friday Day Shift

Position Summary

CJ Pony Parts is seeking a Customer Care Representative who will interact with customers by phone, web chat, and email. This individual will provide accurate product and service information, resolve order issues, and ensure a high level of customer satisfaction. The ideal candidate has a customer-first mindset and thrives in a fast-paced, team-oriented environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services
• Provide timely and accurate information on order status, returns, and general prod...