Customer Care Representative – Stratford

May 28, 2026

Position/Title Customer Care Representative-Stratford Job Classification Part Time Contract Department Customer Care Direct Report Manager, Customer Service

Position Summary

The Customer Care Representative delivers exceptional service and creates WOW experiences for every customer. This role supports walk-in and inbound inquiries by phone and email, is knowledgeable in all Wightman products and services (internet, TV, telephone, and mobility), and uses strong people and computer skills to handle orders, answer questions, and promote Wightman’s full range of services.

Duties and Responsibilities

• Greet Customers in person, on the phone and within email communications in a professional and friendly manner. Answer all customer inquiries regarding pricing, the customers statements, pending orders or any general questions
• Able to ...