Customer Care Specialist
Hours: Monday-Friday 9:00AM-5:30PM EST
Pay rate: $21.00-22.00/hr, paid weekly
Onsite Role
Temp to Hire
Position Overview
We are looking for an entry-level Customer Care Specialist with a passion for helping others and an eagerness to join our growing team.
Essential Responsibilities
- Provide excellent customer service to rental car customers by addressing general inquiries, receipts, or payments related to tolls and violations. Always keep a smile in your voice.
- Use available tools and resources to reach complete and accurate resolutions for customer issues.
- Place clear and concise notes on customer accounts for documentation and tracking purposes.
- Assist 5-6 customer chats concurrently, providing prompt and effective responses to each query.
- Meet performance goals for e...