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🥝 Customer Conversion Manager
PingPong Payments | manila, Philippines | Posted June 06, 2026
Job Description
- Responsible for serving self-registered customers in Philippines, and taking ownership of the final revenue targets for the self-registration business with Performance Marketing Manager together.
- Establish a comprehensive support system for self-registered customers, including videos, documentation, Q&A, and more.
- Assist customers in resolving all issues related to registration, KYC, KYB, and transaction processes.
- Daily review customers who have not completed KYC, KYB, or transactions within a certain period, and proactively reach out via phone to encourage and facilitate customer transactions.
- Continuously adjust marketing, pricing, product, risk and other related strategies and policies to support business growth through ongoing funnel analysis and customer interviews to maintain market competitiveness.
- Collaborate with the Performance Marketing Manager to independently and completely close the revenue targets set by the ...