Based in the north of Glasgow, Maryhill Housing has been established for over 40 years. We have over 3000 tenants and 700 owner occupiers whom we provide a factoring service to. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives.
Temporary (6‑month) • Full‑Time • 35 Hours Per Week
As a Customer Experience Advisor, you will act as the first point of contact for all customers across multiple channels including telephone, email, social media and face‑to‑face interactions. Your primary objective is to resolve customer enquiries at the first point of contact wherever possible, delivering efficient, accurate and customer‑focused outcomes.
You will take ownership of customer queries from initial contact through to resolution, diagnosing issues, providing solutions and only escalating...