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🥝 Customer Experience Director

Classic Search Private Limited | Bengaluru, India | Posted May 27, 2026

Job Description

Job Title - Head CRM - Customer Relationship Management | Post-Sales & Customer Experience


Location - Bangalore

  • Years of experience - 15–20 years of total experience with at least 8–10 years in CRM or Customer Experience in residential real estate
  • Industry - High end Luxury residential Real Estate
  • Proven track record of managing large customer portfolios cross multiple projects simultaneously
  • Demonstrated experience building CRM processes, teams, and systems — not just operating within an existing function.
  • Genuinely customer-centric — high capability in solving customer problems.
  • Understands that collections, receivables management, and documentation discipline are as important as customer delight.
  • Excellent communicator in English and Kannada or Hindi;
    comfortable engaging with HN...

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