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🥝 Customer Experience Executive

KrisShop | Singapore, Singapore | Posted May 28, 2026

Job Description

About this role


This 3-years contract enjoys the same comprehensive benefits as our permanent employees, including AWS, performance bonuses, hybrid work arrangements, medical coverage, and flexi benefits.


We are looking for a practical, reliable, and empathetic Customer Servicing Executive to join our team. In this role, you will be the direct point of contact for our customers, helping resolve their day-to-day inquiries and building long-term trust.


Beyond handling daily interactions, you will use your analytical skills to spot recurring trends in customer feedback, help improve our internal processes, and serve as a constructive voice for the team in cross-departmental projects.


Job Responsibilities


Customer Engagement and Support

  • Multi-Channel Support: Engage with customers via phone, email, and chat t...

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