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🥝 Customer Experience Lead

Uplift People Consulting | dubai, United-Arab-Emirates | Posted June 12, 2026

Job Description

We are partnering with a newly established high-potential marketplace startup in the UAE to build their founding team .

At Uplift we work closely with our clients not only to fill roles but to shape the core teams that will define their success. These positions are part of the initial leadership layer offering a rare opportunity to join at an early stage and directly influence how the business product and customer experience are built from the ground up.

If you enjoy fast-paced environments high ownership and turning ideas into reality this could be a very exciting opportunity to be part of something early and impactful.

Key Responsibilities

Own the end-to-end transaction engine of our marketplace from checkout shipment delivery confirmation dispute handling seller payout ensuring SLAs low exception rates accurate payouts and a scalable operating model.

Transaction Journey (payment -delivery-customer support)

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