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🥝 Customer Experience Manager (Service)

Vivo Karnataka&Goa | Bengaluru, India | Posted June 14, 2026

Job Description

We’re Hiring – Service Centre Manager | Karnataka


Join the Vivo Karnataka team and lead after-sales service operations across the state. We are looking for a dynamic and experienced professional who can drive operational excellence, customer satisfaction, and service quality across all Vivo service centres in Karnataka.


📍 Location: Bangalore, Karnataka

Position: Full-Time


🔹 Key Responsibilities:


- Manage end-to-end service centre operations across Karnataka


- Drive customer satisfaction and service excellence


- Lead, train, and mentor service centre teams


- Monitor KPIs and improve operational performance


- Coordinate with Product, Sales, and Operations teams


- Handle repairs, returns, exchanges, and customer escalations...

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