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🥝 Customer Experience & Onboarding Specialist

APM Terminals | petaling jaya, Malaysia | Posted June 22, 2026

Job Description

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.

Activities

  • Customer channel management
  • Case Management
  • Customer onboarding and relationship management
  • Contract and dispute management
  • Other related tasks

Administrative stream includes roles that primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry‑level workers, technicians and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas. These roles apply established standards and can make departures from processes to resolve problems.

Qualifications

The job requires limited job and business knowledge at the time of hiring.

Equal Opportunity Statement

Maersk is committed to a diverse and inclusive workplace. Mae...

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