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🥝 Customer Experience Representative at Indigo

Indigo Books & Music | tecumseh, Canada | Posted June 06, 2026

Job Description

Elevate customer interactions with Indigo as a Customer Experience Representative. This role focuses on creating joyful experiences and engaging storytelling on the sales floor.

As a Customer Experience Representative at Indigo, you'll foster authentic connections with customers, ensuring a warm and welcoming shopping environment. Your role involves adapting to customer needs while maintaining visual standards and product knowledge. You'll leverage customer feedback to enhance experiences and engage effectively throughout various operational hours.

Key Responsibilities:
• Create a warm shopping atmosphere in-store
• Engage customers through storytelling and product knowledge
• Curate product collections tailored to customer needs
• Ensure visual standards are consistently met
• Collaborate with leadership to enhance customer experiences

Requirements:
• Experience in specialty retail preferred but not mandatory

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