Customer Experience Specialist – Dutch Speaker

Onsite – Valencia, Spain

*** This Job Opportunity is only offered for candidates living and eligible to work in Spain.

Client: BPO Company.

Office Based – Valencia, Spain

Job Description

As a Customer Experience Specialist, you will communicate with customers through various channels such as phone, email, chat and social media

Detailed Duties and Responsibilities

• Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
• Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
• Communicate with customers through various channels such as phone, email, chat and social media
• Maintain custome...