Description
We are looking for a Bilingual Customer Experience Specialist to support an insurance organization in Tucson, Arizona through a contract opportunity with the potential to become permanent. This role combines client-facing service with administrative coordination, making it ideal for someone who communicates clearly, stays organized, and can manage multiple priorities in a fast-paced setting. The right candidate will be fully bilingual in Spanish and English and will bring a strong service mindset along with prior experience assisting customers and supporting day-to-day office operations.


Responsibilities:

• Provide timely, attentive assistance to customers by answering questions, resolving concerns, and delivering a positive service experience in both Spanish and English.

• Handle administrative tasks such as maintaining records, organizing documentation, updating customer information, and supporting daily office workflow.

• Com...