Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Danish, Swedish or Norwegian speaking Customer Experts for their offices in Athens or Thessaloniki.
Position: Customer Expert
Location: Athen/Thessaloniki, Greece / Remote
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Provide customer support via phone, email, and chat channels
Handle customer inquiries related to products and services in a professional manner
Investigate customer concerns and identify the root cause of issues
Resolve complaints efficiently and ensure timely follow-up until resolution