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🥝 Customer Field Engineer
LanceSoft Inc | Greenville, South Carolina, United States | Posted May 10, 2026
Job Description
Pay Range: $20-$21/hr
Location: Greenville, SC
Job Description:
- Here are some of the tasks that our field service technicians do each day:
- Perform minor maintenance, repairs, and component replacement at the module level.
- Maintains parts inventory and related records.
- Provides status reports throughout the service repair.
- Diagnose problems based on the information provided in the call and through the error logs on the ATM.
- Responsible for ownership of customer issues until resolution according to SLA agreements.
- Practices security safety procedures when working with ATM's and or within financial institution.
- Complete Client specific Training and certifications.
- Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.