Pursue a rewarding role with Access Credit Union as a Member Solutions Centre Representative I, where you will deliver high-quality financial services. Be the first point of contact for member inquiries and support their financial needs through various communication channels.
This position requires you to handle member interactions with professionalism and care, empowering you to resolve issues and promote our products. Your ability to identify service opportunities will directly contribute to our success. Ideal candidates will have a proactive mindset and outstanding communication skills, focusing on building enduring member relationships.
Key Responsibilities:
• Create positive first impressions for members
• Handle inquiries through phone, chat, and email communication
• Identify and cross-sell credit union products
• Set up branch appointments to assist members further
• Process daily investment instructions and reconcile ledgers
Requirements:
• Grade 12 ...