Overview & Responsibilities

Overview & Responsibilities

Purpose of the job

The Customer Inventory Engineer will play a crucial role in supporting the sales team by providing technical expertise and exceptional customer service. This position will focus on deeply understanding customer needs related to spare parts inventory, developing and implementing effective spare parts strategies, and fostering strong customer relationships. This position will report directly to the SEA Sales Manager, providing clear and concise reports with actionable recommendations.

Nature of the job

This role is essentially a support Engineer with a strong focus on customer inventory management and optimization and developing new sales opportunities in line with customer strategy. The role will require the engineer to approach each customer individually to ensure a tailormade strategy in line with their requirements.