At Houston Methodist, the Customer Navigation Specialist position serves as a key liaison between internal and external customers and Supply Chain, guiding them through to resolution for their inquiries, concerns, and service options to ensure a seamless and positive experience. This position's primary role is to facilitate resolution to elevated issues that may require in-depth research and analysis to resolve. The Customer Navigation Specialist position requires strong communication skills, problem-solving abilities, and a customer-focused mindset to effectively navigate customers through complex service processes to provide tailored support.
**FLSA STATUS**
Non-exempt

**QUALIFICATIONS**

**EDUCATION**

+ High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
+ Bachelor's degree preferred

**EXPERIENCE**

+ Three years...