**Customer Order Management Specialist**
**Pay Rate:** $24/hr (max)
**Location:** Nashville, TN (Hybrid) 3 days in office (Mon, Tues, plus one flexible day), 2 days remote
**Hours:** 7am–4pm or 8am–5pm
**Overview:**
Join our team as a Customer Order Management Specialist supporting an industry-leading automotive parts manufacturer. This is not a call center role. You will serve as the single-point-of-contact for customers, ensuring the order life cycle is smoothly managed, from order entry through fulfillment. You’ll need strong Excel skills, clear communication, and a basic understanding of supply chain principles.
**Key Responsibilities:**
+ Manage assigned customer accounts for the entire order life cycle, including new customer setup, order entry/modification, and logistics management.
+ Serve as the main contact for customers, distribution centers, manufacturing plants, and cross-functional teams to facilitate and fulfill orders.