The Customer Relations Coordinator is responsible for efficiently processing sales orders supporting sales managers in customer communications and coordinating cost‑effective and timely transportation services. This role serves as a key link between customers sales logistics and finance to ensure smooth order fulfillment and high levels of customer satisfaction.
Key Responsibilities - Manage assigned customer accounts and provide end-to-end customer support from order recording through fulfillment
- Process verify and post invoices, delivery notes and packing lists accurately
- Coordinate with the Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date
- Prepare, generate and maintain reports for management review
- Support the integration of suitable technology solutions to improve logistics efficiency and communication
- Assess customer requirements and recommend...