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🥝 Customer Relations Director
State of Montana | Helena, United States | Posted June 27, 2026
Job Description
*The Mission of the Office of the Secretary of State is to protect the integrity of elections, be an asset to businesses and preserve official history.* *Business /Customer Service* * Direct and manage customer service and communication to Montana businesses * Lead the overall direction and implementation of strategic and performance goals of business service division * Prioritize and implement system improvements for our businesses through the partnership with the Vendor * Ensure responses and solutions are provided to our customers within as outlined in the performance metrics * Identify opportunities for enhancing services and finding efficiencies through internal and external partnerships * Represent our office and attend business community events and meetings * Lead by example a positive work culture and fostering and growing employee engagement * Communicate and track legislation during the interim and session and help implement and understand impacts *Communications/Strategy ***...