Location: Abu Dhabi, UAE

Department: Customer Relations

Reports To: Director of Customer Relations

Position Type: Full-Time

With a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.

Job Summary: As a Customer Relations Manager, you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients. You will be responsible for understanding customer needs, resolving issues, and ensuring customer satisfaction while collaborating with various departments to drive improvements in our products and services.

• Customer Engagement: Proactively engage with customers to understand their needs, expectations, and concerns. Build and maintain s...