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🥝 CUSTOMER RELATIONS OFFICER (HDB/HIP PROJECT)
SCT Construction | singapore, Singapore | Posted June 05, 2026
Job Description
Job Description - Address inquiries and public feedback related to project site activities and the environments.
- Foster positive relationships with residents to work closely with the relevant parties.
- Conduct regular on-site visits to residents’ units for activities such as condition surveys, handing over units with the completed internal work and/or appointments made.
- Arrange water ponding test (where applicable).
- Send reminders and/or make calls to residents prior to the commencement of internal work (3 Days Reminder Calls).
- Coordinate with Supervisor, Sub-con representatives, RTO and residents for necessary appointments and follow-up (where applicable).
- Maintaining proficiency in the latest HIP Information Centre System (HICS) and staying updated on changes.
- To update and complete all the HICS records within 1 month from the completion of the toilet upgrading works and EASE 2.0 for each block.
- Assis...