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🥝 Customer Relations Officer (Healthcare Call centre) - Up to $3.2K #HKH
RECRUIT EXPRESS PTE LTD | singapore, Singapore | Posted June 28, 2026
Job Description
Responsibilities - Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
- Be adequately equipped to address all queries and concerns raised by external customers.
- Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes /events and other corporate or organisation-wide initiatives.
- Adopt a pro-active approach to:
- Stay informed of key products, services, initiatives, etc to address customers’ queries.
- Assess customer’s interest, propose solutions/alternatives, and solicit relevant feedback.
- Familiarise oneself with and exemplify the organisation’s mission, vision, and core values.
- Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations.
- Upgrade one’s skills and competence thro...