Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Employee of the Month Award, Incentives

Government Mandated Benefits

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About the Role

We are looking for a sales-driven Client Relations Specialist to manage our VIP players. You will be the main point of contact for high-value clients, ensuring they feel valued while maximizing their engagement and spending.

Key Responsibilities

• Manage a portfolio of VIP players via Telegram, chat, and messaging apps.
• Build strong relationships to encourage repeat deposits and higher betting activity.
• Handle player complaints and escalations professionally.
• Coordinate with Marketing to provide personalized promotions and rewards.
• Monitor player behavior to identify churn risks and upselling opportunities.
• Assist in planning exclusive events and rankin...