• Act as the primary point of contact for customer inquiries and concerns.
• Manage and resolve customer complaints to ensure satisfaction.
• Collaborate with various departments to fulfill customer needs and support company objectives.
• Maintain accurate records of customer interactions and transactions.
• Assist in project management activities to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or related field.
• Experience Level: 0–2 years of experience in customer service or a related role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Proficiency in IT and project management software.
• Qualities and Traits: Strong problem-solving skills and a customer-centric approach.