Help grow a safer, cleaner, healthier future for everyone, every day.

As a member of Customer Relationship Team, you will work closely with the Sales Team in building and maintaining relationships with customers and key personnel within customer accounts. You will be responsible for providing customer support and service to all customers, ensuring our customer customers receive excellence in all their dealings with Crowcon and any issues are managed through to resolution.

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Main Responsibilities

• Processing customer orders via email and phone, ensuring they are entered accurately on our ERP system and meeting KPI targets.
• Providing sales support to Customer Relationship Executives (CRE’s).
• When required, support the CRE’s in the creation of customer quotations and log as opportunities within the company’s CRM database.
• Managing team mailboxes, assigning emails to the relevant team members.
• Provi...