Region APC > Service APAC > Customer Management, Korea
CRM, Service Asia Onshore
Responsibilities
Resolving customer issues and contractual queriesEnsuring timely billing of annual fee and bonus/incentive billingReview of Machine AvailabilityNegotiate liquidated damages (LD) reductionTimely Cash collection of overdueCo-ordinate Customer satisfaction surveys and ensure higher Net Promoter ScoreSupport Transactional sales and tapping business opportunities Qualifications
Any Graduate from the institute of repute; Engineering graduate with management degree Competencies
Good communicationWorking knowledge of SAP and SalesForceGood MS-Office skills (Word, Excel, Powerpoint) What We Offer
Supportive work environment and accelerated career opportunities Additional Benef...