Customer Relationship Manager (CRM)

Are you someone who enjoys building meaningful relationships, solving customer problems, and creating exceptional customer experiences? Do you thrive in a fast-paced environment and love working closely with people? If yes, we'd love to have you on our team!

Join Refrens.com as a Customer Relationship Manager and play a key role in helping our customers succeed while contributing to the growth of the company.

What You'll Do

• Build and maintain strong relationships with customers by understanding their business needs and goals.
• Act as the primary point of contact for customers and ensure a seamless experience throughout their journey with Refrens.
• Proactively engage with customers to improve product adoption, retention, and satisfaction.
• Resolve customer concerns efficiently and coordinate with internal teams to ensure timely solutions.
• Conduct product de...