Salary banding

£28,380 rising to £29,980 (increase is usually with 6-9 months)

Experience

Complaint experience is preferable

Working pattern

Full-Time

Reporting to

Customer Resolutions Squad Lead

Sponsorship

Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words

Ownership. Decision-maker, Communicator

Top 3 qualities for this role

Resilience, Organisation, Empathetic

Where you’ll work

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be assigned to the closest one of hub offices Bristol or Glasgow. You will be required to be in the office 2 days a week during training and once every 2 weeks after training.

Team working for the planet

Everything we do here spins around Plan Zero. So, ...