Customer Service Administrator

Pay Rate: £12.71 per hour

Hours: 09:00 - 15:00 Monday - Friday

Location: Bewdley, Worcestershire

The Best Connection are looking for a Customer Service Administrator for a company that manufactures and installs high-quality garden buildings across the UK. The role would involve supporting customers throughout their journey, handling administration tasks, and assisting the sales and operations teams.

Key Responsibilities

• Handling customer enquiries via telephone, email and online channels.
• Providing excellent customer service to customers and agents throughout the order process.
• Processing customer documentation, order acknowledgements and delivery notifications.
• Supporting after-sales enquiries and resolving customer issues professionally.
• Distributing customer sketches and obtaining approvals before production.
• Assisting with ...