Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Duties:

* Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required.

* Build positive relationships with residents, customers and internal stakeholders.

* Provide administrative support to ensure services are delivered efficiently.

* Maintain accurate customer records and update internal systems in line with data protection requirements.

* Updating database systems with tenant information

* Sending out mailmerges

* Interrogating data

Requirements:

* Previous experience of working in a customer service environment

* Strong administration experience

* Ability to complete ma...