Cebu City | Onsite | 9:00 PM–6:00 AM | Monday–Friday
Become an integral part of our team by facilitating exceptional customer interactions while driving sales initiatives. As a Customer Service Administrator, you'll ensure positive client experiences through professional communication via phone, email, and chat support, serving as the first line of contact for our customers. Your role is pivotal in managing inquiries, resolving complaints promptly, and maintaining comprehensive records of customer interactions to uphold our reputation for outstanding service.
You will collaborate closely with other departments to coordinate swift resolutions, meet customer satisfaction benchmarks, and contribute to process enhancements. Operating during night shifts within the Cebu City office, your daily engagement will be an essential element in delivering the high-qual...