Customer Service Administrator

Location: (On-site) Prologis Park, Coventry, CV6 4BU

Type: Temporary but could lead to a fixed-term contract after three months, for the right candidate

Hours: Full-Time, Monday - Friday, 9am-5pm

Rate: £12.90 per hour

MUST HAVE ADMIN EXPERIENCE

Job Purpose

To receive and process files/documents recovered from solicitors following the SRA's intervention into a firm of solicitors. To receive and process requests for files/documents which may be held in the SRA's intervention Archive.

Key Responsibilities

• Receive, assess and acknowledge incoming documentation and direct appropriately.
• Log incoming post onto our in-house database and create physical files.
• Link incoming documents to existing applications and update records.
• Interrogate databases and spreadsheets to locate information regarding interventions, requests and files and documents....