Customer Service Advisor
Coleshill | Full-Time | Free Parking
Are you an experienced Customer Service Advisor looking for your next opportunity?
We are currently recruiting on behalf of a leading international logistics provider based in Coleshill. This is an excellent opportunity to join a well-established business that genuinely invests in its people, offering long-term career prospects, a supportive team environment, and excellent employee benefits.

The Role
As a Customer Service Advisor, you will be responsible for delivering outstanding customer service while handling a high volume of inbound enquiries. Duties will include:

• Managing inbound customer calls relating to orders, stock availability, deliveries, and account queries
• Resolving customer complaints and providing effective solutions
• Updating and maintaining customer records using internal CRM systems
• Working with Microsoft Ex...