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🥝 Customer Service Advisor- Financial Services

CCA Recruitment Group | Glasgow, United Kingdom | Posted June 13, 2026

Job Description

Customer Service Advisor- Fraud Department
Glasgow (City Park)
Full-Time | Permanent | £26,000 - £28,500

June Start dates!

Looking to take the next step in your banking career? We're hiring Fraud Specialists to join a fast-paced and highly supportive fraud team based in Glasgow City Park.

As a Fraud Specialist, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. It is also a great new opporutnity for someone who has worked in a regulated/ financial services environment.

What You'll Be Doing
As a Fraud Specialist, you will:

Handle inbound customer calls relating to suspected fraud or scams
Investigate suspicious transactions and raise fraud cases
Support customers who may be vulnerable or experiencing fi...

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