Blue Arrow is a leading employment and staffing agency in the UK, renowned for its comprehensive recruitment solutions. We are seeking a Customer Support Agent (French Speaking) to work at a prestigious client in Ashby on a 6 month contract. Our client is a leading global provider of specialized visualization, sales, manufacturing and content software and solutions for the retail, design and manufacturing industries.

Location

Ashby De La Zouch - Hybrid role

Pay rate

£15 an hour

Shifts available

Monday to Friday 07:30 - 16:00

Immediate start after successful interview process.

What your working day will look like

• Offer comprehensive support via phone, email and remote access to customers
• Provide technical support (hardware and IT/Server/Network related) to customers
• Work on the support task list in Zendesk
• Define, report and follow up on issues, and document solution...