Customer Service Advisor

Location: Maidstone (Hybrid - 1 day per week in the office)

Salary: £26,500 per annum

Job Type: Full-time, Permanent

About the Role

We're looking for a friendly and proactive Customer Service Advisor to join our growing team. This is a fantastic opportunity for someone who enjoys helping people, resolving queries, and delivering excellent customer experiences.

Working in a hybrid environment, you'll primarily work from home with one day per week in our Maidstone office, giving you the perfect balance of flexibility and collaboration.

Key Responsibilities

• Handle incoming customer enquiries via phone, email, and chat
• Provide accurate information and resolve issues efficiently
• Deliver a high standard of customer service at all times
• Maintain and update customer records within internal systems
• Work collaboratively with colleagues to ensure custo...