Customer Service Representative

Temporary Contract – 6 Months
Sandbach 

£25,500 - £27,000 per annum DOE 

Monday - Friday  - 9am - 5pm

We are currently recruiting for a Customer Service Representative to join a busy and fast‑paced environment on a temporary basis. This role is ideal for someone with strong communication skills and proven experience in customer service and complaint handling. 

Key Responsibilities

Responding to customer enquiries via phone, email, and online channels in a timely and professional manner
Assisting customers with general enquiries, order processing, and issue resolution
Handling customer concerns and complaints through to resolution
Identifying opportunities to upsell products or services while maintaining a customer‑focused approach
Accurately recording customer interactions and updating internal systems
Working closely with colleagues to ensure consistent service delivery
Maintaining up‑to‑dat...