Our client is seeking a Customer Service Advisor to join their team.

Key Responsibilities:

Maximise customer awareness of all available company services.
Ensure the highest level of customer care and satisfaction at all times.
Maintain excellent standards of departmental administration.
Organise daily collection and delivery operations.
Monitor sales against objectives.
Track Customer Satisfaction Indicators.
Maintain Bodyshop Key Performance Indicators (KPIs).
Customer Service Advisor 

Customer Awareness and Service Promotion:

Promote all Bodyshop and Retailer services to maximise customer awareness.
Ensure customers are informed about all products and services available.
Proactively approach customers and assist with inquiries relating to vehicle repairs, parts, and vehicle sales.
Customer Care and Satisfaction:

Maintain a visible presence at the reception desk, promptly addressing customer queries in person or by telep...