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🥝 Customer Service Advisor - Out of Hours

Manpower | Greater Manchester, United Kingdom | Posted June 23, 2026

Customer Service Advisor - Out of Hours

Job Description

Customer Service Advisor

  • Salary: £16.11 per hour (Combined standard rate and shift allowance)
  • Location: Capgemini, Trafford Park, Stretford, Manchester M41 7HA
  • Working Pattern: Office-based
  • Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800

    • Typical shift pattern is a 3-week rotation:

    Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night

    Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day

    Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off

    Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini

    In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.

    What you'll do...

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