Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor . What you’ll be doing: Handling inbound calls and emails from members, healthcare providers, brokers with professionalism and empathy Providing clear, helpful information with regards to health care. Meeting personal and team performance targets Growing your skills – with potential for further training on more complex queries What we’re looking for: Minimum of two (2) years of recent Call Center experience. (USA campaign experience is imperative) An understanding and experience of types of health insurance plans in the US delivery system, claims, billing is advantageous Ability to handle assigned projects from start to successful completion including appropriate follow-up and documentation Ability to handle multiple prior...