Job Details
Description
Hours: Monday-Friday 8AM to 5PM!
Pay Rate: $22.00 an hour!
Your primary duties and responsibilities will be:
Customer Support: Respond to customer inquiries via phone, email, and in person in a professional and courteous manner. Route complex questions to the appropriate team member.Order & Quote Entry: Assist with entering customer quotes, orders, and return material authorizations (RMAs) into the system accurately. Ensure all information is complete and forward to team members for review as needed.Documentation: Maintain accurate records of customer interactions, orders, and requests in company systems.Sales Support: Provide administrative support to the sales team, including preparing basic quotes, confirming order details, and assisting with follow-up communications.Product Knowledge:...