Our growing countertop company is seeking an Customer Service and Sales Support Specialist to join our team! You will be responsible for helping customers by providing estimates for custom countertops, educating customers on products and services, answering phones, completing paperwork, and scheduling template appointments. Responsibilities: Handle customer inquiries Provide estimates to customers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Order materials and maintaining inventory count Clean, organize, and maintain showroom displays Track, order, and prepare samples Data entry as needed General administrative tasks Process customer payments Additional responsibilities as needed Requirements Previous experience in customer service, sales, or other related fields Willing to trained in Estimati...