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🥝 Customer Service Assistant
BONCAFE INTERNATIONAL PTE LTD | singapore, Singapore | Posted June 05, 2026
Job Description
- To handle and verify all daily customers’ orders through telephone and email.
- Communicate with customer on the order enquiry and delivery arrangement when necessary.
- Entering sales order into ERP System in accordance to customer order.
- Generate invoice with final verification before sending to warehouse/logistic for delivery preparation.
- To coordinate with Sales Team to attend and resolve customer enquiry on billing, delivery discrepancies and other customer service matters.
- To maintain a sound ad efficient filing system
- To assist in year-end stock take
- To perform any other duties and responsibilities as and when required by the Management.
Requirements - Good communication skills
- Positive attitude to learn
- Ability to adapt to change from time-to-time
- Basic knowledge on billing documentation (invoice, credit note, delivery note)
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